The Impact of Artificial Intelligence on Casino Operations
Machine Intelligence (AI) is transforming the gambling industry by refining processes, improving customer experiences, and advancing security protocols. In 2023, a report by Deloitte pointed out that AI tools could raise operational productivity in gaming venues by up to 30%, allowing for enhanced material allocation and customer support. One notable figure in this change is David Baazov, the ex- CEO of Amaya Gaming, who has been vocal about the inclusion of AI in gambling. You can follow his perspectives on his LinkedIn account. In 2022, the Bellagio in Las Vegas established AI-driven analytics to customize marketing strategies, leading in a